Privacy Policy

Information We Collect

When you apply for certification, contact us, subscribe to our newsletter or take part in an employee survey, we may collect:

• Contact details such as your name, email address, mobile number, organisation, job title and city, submitted through our forms.
• Survey responses submitted by employees of a client organisation as part of a certification assessment. These are collected and reported on a confidential, aggregated basis.
• Technical information such as browser type and pages visited, collected automatically to help us improve the site.

How We Use Your Information

• To process certification applications and deliver assessment results.
• To respond to enquiries submitted through our contact form.
• To send newsletter updates, webinar invitations and certification news, where you have opted in.
• To improve our website, surveys and certification methodology.

Form submissions on this site are securely processed by our survey and communications partner. We do not sell your personal information to third parties.

Confidentiality of Survey Data

Individual employee survey responses are never shared with a client organisation in a way that could identify the respondent. Organisations receive aggregated, anonymised results only, in line with the minimum group-size thresholds we apply to every assessment.

Cookies

Our website uses cookies to remember your preferences and understand how the site is used. See our Cookie Policy for details and how to manage them.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, meet legal requirements, and support the certification cycle you are enrolled in.

Your Rights

Depending on where you are located, you may have the right to access, correct, or request deletion of your personal information, or to withdraw consent to marketing communications at any time. To exercise any of these rights, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please get in touch via our Contact page.

This page provides a general summary of our privacy practices and is not a substitute for formal legal advice. We recommend organisations seek independent legal review of this policy to ensure it fully reflects the laws that apply to them.